Refund Policy

Last updated: 23-03-2026

This Refund Policy explains how BrainBIOS handles refund requests for courses, mentorship programs, and other digital offerings purchased through our platform.

1. Nature of Products

BrainBIOS primarily sells digital products and services. Once access to course materials, digital resources, or mentorship benefits has been granted, the order is generally treated as consumed in part or in full.

2. Refund Eligibility

• Refunds may be considered only if BrainBIOS is unable to provide the purchased service or access due to a verified technical or operational issue.
• If a duplicate payment is made for the same order, the excess amount may be refunded after verification.
• Refund requests must be raised promptly with complete transaction details.

3. Non-Refundable Cases

• Change of mind after purchase.
• Failure to use the course, attend sessions, or complete the program.
• Dissatisfaction based on personal preference after content access has been provided.
• Requests made after a substantial portion of the service has already been delivered.

4. Refund Review Process

Every refund request is reviewed on a case-by-case basis. BrainBIOS may request supporting details such as the registered email address, payment reference, order ID, and a description of the issue before processing a decision.

5. Refund Timelines

If a refund is approved, the amount will be initiated through the original payment method. The final credit timeline depends on the payment gateway, bank, or financial institution involved.

6. Contact for Refund Requests

To request a refund review, please contact us at:

Email: brainbios@brainbios.in